Child safety policy


media.cm has zero tolerance for content involving children being physically abused or sexually exploited. If your account is found to have shared such content, the content will be immediately removed and your account will be promptly terminated. Furthermore, if media.cm believes a child is in danger, we will report the content to law enforcement and assist with any investigations.

I. Prohibited Content Involving Minors

A minor is defined as a person under the legal age of majority; usually anyone younger than 18 years old in most countries.

If you are sharing content on media.cm, note that media.cm strictly prohibits any upload of content involving minors which fits any of the descriptions below:

II. Reporting Content Involving Abuse of Minors

Images and videos of minors being physically abused or sexually exploited are strictly against media.cm policies, and are illegal in most countries in the world.

If you see images or videos on media.cm of a minor being physically abused or sexually exploited, we ask that you:

  1. Please contact your local law enforcement immediately in the event of an emergency (ex. assault in progress). They may be able to identify and rescue the child.
  2. Report the content or video to our Support Team.
  3. Notify the local entity in charge of Child protection on the Internet.
  4. Don’t share or download the content. It can be a crime to share or send messages that include images and/or videos of children being sexually abused and exploited. You won’t be asked to provide a copy of the content in any report.

III. Age Restricted Content

We may add an age-restriction to content that includes any of the following:

Please note this is not a complete list; do not post content if you think it might violate this policy.

Please note that this policy applies and is not limited to videos, video descriptions, live streams, and any other media.cm product or feature.

IV. If you are under 18

If you are under 18, you may only use the media.cm Service if:

Please refer to media.cm’s Privacy Policy for further information related to the Minimum Age Required. Please remember that if you are under 13 years of age, you should not use the Service.

If you comply with the above two requirements, and you regularly use media.cm, we ask you to carefully read the following information and advice

  1. Tell your parents if you create an account on media.cm. It is important to have their agreement, and to explain to them how you plan on using the site (to upload or share videos, create playlists, etc.);
  2. Never give your personal information to other users. If your videos contain personal information or you do not want them to be public, consider making these videos “private” by using the “visibility” option in the video edit page. You can share private videos only with people you want to; and
  3. Don’t hesitate to report any shocking content or behavior by using the “Report” button beneath each video. You can also contact the media.cm Support team at any time by using the contact form, accessed via the footer.

If you do NOT comply with the above two requirements, you must obtain parental consent from your parent(s) or legal guardian(s) before creating an account and accessing the media.cm Service. When you access the media.cm Service, we may collect information about you which may be considered personal information, hence if you do not meet the Minimum Age Required you cannot give us consent to collect such information, instead such consent must be given by your parent(s) or legal guardian(s).

If we discover that you are using the media.cm Service and do not meet the Minimum Age Required and are doing so without parental/legal guardian consent, we will promptly delete your account and any data we may have collected associated with it.

On media.cm, and on the Internet in general, it’s important to be prudent just as it is in daily life.

Therefore, we encourage parents to talk with their children about how they use media.cm, especially concerning the videos they watch, and what they upload and share with others. If minors are using the media.cm Service with your permission, it is important to remind them that they must always respect the Terms of Use. Also, it is important to make them aware of the various tools available to protect their personal information, to manage and monitor your child’s communications on the site, and to immediately report any inappropriate activities or content you may encounter.

Our Support team, available 24/7 through the contact form, treats all reported content quickly, and we also work closely with the relevant authorities.

We invite you to read carefully our FAQ, our Terms of Use for more information.

Finally, keep in mind that as a parent, you can – if you deem it necessary – request that your child’s account be closed by contacting our support team.

VI. More Resources

For more information on child protection on the Internet, the following websites can be consulted:

Seeing an image or video of a child who has been abused can be distressing. We understand that people may be affected in different ways when they view these types of images, and we want to be sure that there are resources available for further support.

If you, or a child you know, have been the victim of child physical or sexual abuse, or if you have witnessed child physical or sexual abuse and are interested in resources or support services, we encourage you to consider the resources provided by these international organizations: